PIECE OF MIND - DONE RIGHT
While Away Information Page
This page will provide you with information on the booking process, our pet sitter vetting process as well as information on While Away sitter's accreditation badges. We aim to ensure quality service, and peace of mind while you are away. All our clients and sitters are verified before introduction.
Sitter's accreditation badges
Ten sits per year
Pet Sitting Certificate
Pet Sitting Certificate
This badge indicates that the sitter has completed more than 10 quality sits in a 12 month rolling period while registered at While Away. Once a sitter has completed a pet or house sit the client is requested to submit a review on the quality service he received.
Pet Sitting Certificate
Pet Sitting Certificate
Pet Sitting Certificate
This badge indicates that the sitter has completed the official pet sitting certificate. This course is presented by the Principal of the Animal Academy. Although not a prerequisite for pet sitting at While Away, this course adds value to the quality of service provided
Sleepover Sitter
Pet Sitting Certificate
The Experienced Sitter
This badge indicates that the sitter is willing to do sleepover visits. During sleepover visits, sitters spend 12-16 hours at your home a day and they also sleep over at your residence. This creates a sense of activity at your home, when you are not there.
The Experienced Sitter
The Experienced Sitter
The Experienced Sitter
This badge indicates that the sitter has completed more than 25 quality sits while registered at While Away. Once a sitter has completed a pet or house sit the client is requested to submit a review on the quality service he received. This is a lifetime badge and also indicates that the sitter has the expertise required to ensure that your home and pets are well looked after while you are Away.
Repeated Bookings
The Experienced Sitter
Repeated Bookings
This badge indicates that the sitter has been booked for more than 3 recurring visits at the same client in a 12 month rolling period while registered at While Away. This badge is a good indication of the quality of service that this sitter provides.
The Exotic Sitter
The Experienced Sitter
Repeated Bookings
This badge indicates that the sitter is willing to look after your reptiles and exotic pets, because let's be serious not all fur lovers are good with scale babies. If a sitter has this badge, he or she has previously looked after exotic animals such as reptiles (lizards and snakes) and arachnids (spiders and scorpions). If you struggle to find a sitter with this badge, feel free to contact us!
our pet sitter verification process
